The Human Resources department is the heart of the company therefore it continuously improves management policies and administration of the personnel with clear and careful selection procedures and training. At the same time, the department is organized in a way that ensures the smooth and efficient coordination of personnel. The proper and immediate staffing is not only important for the customers, but also for the satisfaction of the employees.

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The workforce consists of qualified and experienced staff. Every worker who is hired by the company or changes job position in the company, is being trained specifically for the position he or she will be assigned to in order to meet the requirements of the specific job based on the agreed services with the customer.

COWA places great importance on its personnel to be characterized by courtesy, punctuality and accountability, because it reflects the image and philosophy of the company.

These qualities are a prerequisite for Cowa Facility Management in order to create relationship with clients based on trust and integrity.